Shipping policy

Shipping Policy – Friends’ Mall

Thank you for shopping with Friends’ Mall. We aim to deliver your orders quickly and safely.

Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Time
Delivery usually takes 3–7 business days, depending on your location. Remote areas may take slightly longer.

Shipping Charges
Shipping charges are calculated at checkout. Occasionally, we may offer free shipping promotions on selected products or orders.

Order Tracking
Once your order is shipped, you will receive a tracking number so you can monitor your delivery status.

Delivery Issues
Please make sure your shipping address and contact details are correct. Friends’ Mall is not responsible for delays caused by incorrect address information.

Damaged or Lost Packages
If your order arrives damaged or you do not receive your package within the expected time, please contact us as soon as possible so we can assist you.

Contact Us
If you have any questions about shipping, feel free to contact our support team through our store website.